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Saturday 23 November, 2024
Saturday 23 November, 2024
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11 excellent examples of customer service done right
CUSTOMER SERVICE – WE often complain about it or the lack thereof.
But sometimes? Sometimes companies get it right.
For instance…
1. When Domino’s obliged this Directioner’s request to draw her a picture of Zayn
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<3
2. When this Netflix employee actually responded to a query about Friends
3. Tesco’s beautiful response to a guy who found a stray shell in this bag of pasta
4. This very patient response from a music shop
“We feel confident our organisation is not, as you claim, a proxy vessel to the dark world below.”
5. When Amazon sent a cardboard box for this cat to play in <3
Look at her go!
6. When Tesco apologised to this student for not stocking her favourite popcorn and wrote her a poem
Tesco, you old romantic.
7. This award-worthy letter from Bic apologising for a pen that only draws penises
8. All hail Crayola!
9. Argos going to great lengths to assure this guy the PS4 would be in his local branch in due course
This guy appreciated it anyway.
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10. When Sainsbury’s renamed their tiger bread after this three-year-old girl raised her concerns
:O
(Read more about the saga here.)
11. And finally, this extraordinary act of generosity from Virgin
And lo and behold…
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*applause*
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