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PIZZA HUT been forced to apologise after a customer who ordered takeaway pizza got a receipt describing her as a “Pink Fat Lady”.
Aili Si posted a photo of the receipt on the Facebook page for the chain’s Singapore outlets on Sunday. It has the details of her order, and a handwritten tag apparently to mark her out.
I don’t think it is nice for your staff to describe me as such on my receipt. As a customer I definitely hope to be treated with basic respect deserved by any others. I hope to receive an apology from the staff and Pizza Hut.
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In a comment on her post, Si continued:
Just feel insulted. What’s wrong being plus size? I’m a customer n I pay for my pizza! Not that I’m get it for free!
Yesterday, Pizza Hut posted a statement saying that it “would like to apologise unreservedly” to Si.
It said it was “currently investigating” the matter. The statement continued:
This incident goes against our corporate values and we do not condone behaviour or actions that offend people.
One Facebook reader said the staff could just have described her as “lady in pink” without emphasising her size, while another suggested she should be given “a lifetime of free pizzas”.
Monday 25 November, 2024
Monday 25 November, 2024
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Pizza Hut apologises for calling customer 'Pink Fat Lady' on receipt
PIZZA HUT been forced to apologise after a customer who ordered takeaway pizza got a receipt describing her as a “Pink Fat Lady”.
Aili Si posted a photo of the receipt on the Facebook page for the chain’s Singapore outlets on Sunday. It has the details of her order, and a handwritten tag apparently to mark her out.
She wrote:
In a comment on her post, Si continued:
Yesterday, Pizza Hut posted a statement saying that it “would like to apologise unreservedly” to Si.
It said it was “currently investigating” the matter. The statement continued:
One Facebook reader said the staff could just have described her as “lady in pink” without emphasising her size, while another suggested she should be given “a lifetime of free pizzas”.
- Additional reporting AFP
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