On this week's episode, we hear from one humanitarian aid worker tasked with coordinating and overseeing relief efforts across Ukraine. Claudia Amaral, head of office with the European Civil Protection and Humanitarian Aid Operation (DG ECHO) of the European Commission in Kyiv, tells us about her work - what type of assistance do people need the most? What type of stories has she heard from people on the ground? And how long will her work be needed?