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TESCO ARE GOOD with customer service, we already know this. But, they’ve probably outdone themselves this time.
Two students, Isabelle Bousquette and Tomi Baikie, from St Andrew’s University wrote a jokey letter to the company after they were saddened to see their local Fife branch had stopped selling salted Popcorn Sensations.
They penned a poem–well, a Shakespearean sonnet–to really get across the damming consequences of the decision.
Wednesday 27 November, 2024
Wednesday 27 November, 2024
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Students complain to Tesco with a sonnet and get a wonderfully poetic reply
TESCO ARE GOOD with customer service, we already know this. But, they’ve probably outdone themselves this time.
Two students, Isabelle Bousquette and Tomi Baikie, from St Andrew’s University wrote a jokey letter to the company after they were saddened to see their local Fife branch had stopped selling salted Popcorn Sensations.
They penned a poem–well, a Shakespearean sonnet–to really get across the damming consequences of the decision.
Eloquent.
Sure–they expected a response, but not this double-down sonnet in return.
Tesco not only replied in verse, they also sent a £10 to the two ‘ladies’ (Tomi is definitely a boy).
Take another well earned bow, Tesco.
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at your serivce customer service Tesco