TESCO ARE GOOD with customer service, we already know this. But, they’ve probably outdone themselves this time.
Two students, Isabelle Bousquette and Tomi Baikie, from St Andrew’s University wrote a jokey letter to the company after they were saddened to see their local Fife branch had stopped selling salted Popcorn Sensations.
They penned a poem–well, a Shakespearean sonnet–to really get across the damming consequences of the decision.
Eloquent.
Sure–they expected a response, but not this double-down sonnet in return.
Tesco not only replied in verse, they also sent a £10 to the two ‘ladies’ (Tomi is definitely a boy).
Take another well earned bow, Tesco.
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